70% of Americans have spent more money to do business with a company that offers great service. At the end of the day, it needs to be about their happiness, not just about your business interests.Ĭustomers are likely to spend 140% more after a positive experience than customers who report negative experiences. When you can turn a disgruntled customer into someone who loves your brand, keep in mind that customer loyalty is one of the best things you can have in a business. It makes them feel valued, and respected and their loyalty increases. Your customers need to know that they’re appreciated. Why Appreciating Your Customer Is Important? It will make your customer so valuable and feel appreciated. In this article, we will cover 12 different ways to say thank you for your order. If you want to give the customer the best experience then appreciating them for their purchase is a great way. The key here is not to be a big shot or make it seem like you are doing them a favor, but rather just genuinely appreciate them for being your customer.Īccording to the Stackla report, 70 percent of consumers say it’s important for brands to offer a personalized experience – up from 67 percent in 2019. The first thing you should do is to show them that you care and appreciate them. If you truly value them, then they will always come back to you. Customers are the most valuable resource that you have.
